Maddy Portal 2.0 Mobile App

Want to look up the status of a medical claim? Or email your health insurance ID card? How about learn more about your health insurance benefits?

Maddy is here to help with all of your health insurance needs. With Maddy, you can check a claim, view your virtual member ID card, or access your eligibility information.

Maddy allows you to:
  • View and filter your summary of Claims
  • View your My Cost medical accumulators
  • View Claims details
  • View and filter your summary of Referrals
  • View and filter your summary of Authorizations
  • View and Download ID Card(s)
  • Access Care Triage Tool

 

We are here to help!

If you have questions about Maddy or your portal account, we will get you the answers you need.

 

   
CUSTOMER SERVICE

800.279.4000

Hours: 
Monday through Friday – 7:30 a.m. to 5:00 p.m. CT

CUSTOMER SERVICE

877.832.1823 

Hours:
Monday through Friday – 7:30 a.m. to 5:00 p.m. CT